Contact Us

We're here to help. Whether you have a question about an order, need advice on a product, or just want to say hello — we'd love to hear from you.

Get in Touch

• Customer Support: support@dwellpaws.co.uk
  For order queries, returns, and product questions.
• General Enquiries: hello@dwellpaws.co.uk
  For everything else, including partnerships and feedback.
• Website: www.dwellpaws.co.uk

When to Expect a Reply

We aim to respond to all enquiries within 1–2 working days. Our team is based in the UK, so responses are sent during standard UK business hours, Monday to Friday.

Before You Get in Touch

You may find a quick answer in our FAQ page, or check our Delivery Information and Returns & Refunds pages for common queries.

We appreciate your patience and look forward to helping you and your pet.